We provide modern career and social etiquette skills training to people of all ages and backgrounds.

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What we do

We show you how to fast track your career development and achieve your personal goals.

How

We strengthen your communication and interpersonal skills and define the qualities of a powerful personal presence.

Our focus

We tailor each individual or group hands-on program to fit your requirements and time restraints. Our follow-up policy applies to all our grads.

Why you should contact us

Learn to behave like a winner, look like a winner and feel like a winner. Knowing how to behave in any business or social situation gives you self-confidence.

Instant Etiquette

Our seminars are tailored to fit into your busy schedules. From an hour over lunch to full-day.

Latest from the Blog:

"WHY DOES RUDENESS SEEM TO BE CONTAGIOUS?"

I’ve just battled my way through another frenetic shopping event.
Why does rudeness seem to be contagious? 
Too often, when somebody is rude to us, our immediate reaction is to respond in kind, especially if our hectic, multitasking day is already going badly.
 But behaviour breeds behaviour, as the saying goes, and compounding negative behaviour on top of [...]

» Read the rest of this article now...

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  • About Shelagh Aizlewood

    Born and raised in England, Shelagh has worked and lived in the EU and Canada and brings a wealth of background experience to the fields of protocol, etiquette, communications and image. She received her formal training in the UK and at The Protocol School of Washington,USA. Her straightforward, friendly and upbeat approach to training produces consistently positive results, reinforced by her popular follow-up policy.

    Clients include private clubs, hotels, banks, large and small businesses, retail stores, call centres, universities, private and public schools, airlines and medical and dental offices. Along with her associate, John Robertson, Shelagh has run the etiquette programs for the Granite Club, Toronto, since 2003.

    She is a freelance writer and columnist.

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