Seminars are tailored to the requirements and time restraints of the client and are held on-site in group or individual format. Follow-up policy applies.
Business Etiquette for a Changing Workplace
This interactive seminar focuses on the importance of professional conduct, open communication, respectful behaviour and strong personal skills, thereby promoting a harmonious and productive workforce that will directly affect your Company’s bottom line.
International Protocol and Etiquette
The rules for conducting business abroad can be dramatically different from those at home. In order to succeed internationally, you must familiarise yourself with the customs and culture of the target markets. In this seminar we cover pre-trip briefings, hosting international visitors, international dining skills, working with interpreters, gift giving, business card protocol, and other criteria necessary for establishing a business presence in a multicultural environment.
Communication Skills: Connecting in Business
Communication skills can be learned. Lack of effective and principled communication is the single largest issue in the workplace today. Professionals with strong interpersonal abilities are crucial to your Company and your team, in an environment where everybody is expected to get along with everybody else.
Business Dining Skills
Business entertaining is a continuation of professionalism at the office and a vital part of the executive’s job description. As the host or guest at a business meal, your actions, appearance and level of familiarity with dining etiquette speak volumes about you and your ability to meet and exceed your client’s expectations.
Understanding the Generation Gap: Effective Strategies
We have 4 (and sometimes 5) generations employed in today’s workplace and miscommunication between them can disrupt the flow of effective work. In this seminar we address the unique communication style of each group and present strategies for creating a more cohesive and harmonious workforce.
Image Management
People make assumptions about your character and abilities in the first 5 seconds of meeting you. It’s important to get it right. In this seminar, we cover all the elements involved in projecting and maintaining a professional image.
Networking, Conversation Skills and Proficient Listening
Business is based on relationships, yet the majority of executives break into a sweat at the thought of networking with a room full of strangers. Companies need people who can network effectively and adapt to a variety of social and business situations. Using our tested methods, you can learn the art of working a room with ease.
Business Golf: Cut your Biggest Deals on the Golf Course
Spending 4 uninterrupted hours on the golf course can bring about the social bonding that leads to promoting business opportunities and closing deals. Learn the protocol of hosting or attending a rapport-building event and brush up on your golf etiquette to avoid the negative consequences of unacceptable course behaviour.
New-Hires: A Primer
Tailored “mentor” one-on-one coaching provides newly hired personnel with a comprehensive briefing on business workplace etiquette and how it relates specifically to your Company’s culture. Content covers key elements that the seasoned professional takes for granted but which may cause confusion to a new-hire.
Protocol of Official Functions: Royal, Diplomatic, Official and Social.
Content includes dealing with Royalty, government officials and foreign dignitaries, forms of address, orders of precedence, receiving lines, signing ceremonies, seating arrangements, room layout, working with interpreters, flag etiquette, media interaction etc.