1. You are handed a stick-on name tag as you enter the meeting. Where do you place it?
A. Left shoulder area.
B. Right shoulder area.
2. You’re attending a convention and you’ve been told to wear your Company ID. Where do you place it?
A. Left shoulder area.
B. Right shoulder area.
3. Your dining companions at a Company dinner are from Beijing. Which topics of conversation should be avoided?
A. Tibet.
B. Taiwan.
4. What is China’s full name?
A. Republic of China.
B. People’s Republic of China.
5. When is the perfect time to arrive at a formal dinner party?
A. 5 – 10 minutes early.
B. 5 – 10 minutes late.
6. Your dining acquaintance has a piece of spinach stuck in his front tooth. What should you do?
A. Tell him.
B. Ignore it.
7. You’re sitting with your leg crossed and the sole of your foot is facing your guests. Is this an acceptable position?
A. Yes.
B. No.
8. When conducting business in the Middle East, which hand should never be used to give or receive a business card?
A. Left hand.
B. Right hand.
9. What should you do when your host honours you with a toast?
A. Stand and raise your glass.
B. Remain seated.
10. When e-mailing friends, is it acceptable to embed a “request read receipt” so that you can know if they have looked at your e-mail?
A. Yes.
B. No.
11. You’re using the Social Kiss, which means kissing the air next to each cheek. Which cheek should you aim for first?
A. Left.
B. Right.
12. You’re at the Opera at La Scala in Milan. In your excitement, you forgot to turn off your PDA and suddenly your Lady Gaga ring tone is competing
with Cecilia Bartoli. What should you do?
A. Answer it but talk in a whisper.
B. Turn it off as soon as possible and look around apologetically.
Answers
1. B. Right shoulder area, high on the flat part.
2. A. Left shoulder area.
3. A&B Avoid both topics.
4. B People’s Republic of China. Republic of China belongs to Taiwan.
5. B Arriving too early is as rude as arriving too late.
6. A. Tell him. Say something tactful like: “I think you may have something stuck on your tooth”. You would want to be told in similar circumstances.
7. B. No. Showing the sole of your foot or shoe is insulting in many cultures.
8. A. Left hand. It is insulting to give or receive a business card with your left hand in Muslim countries.
9. B Remain seated. It is traditional that the person proposing the toast stands, whilst the person to whom the toast is proposed remains
seated and should not raise his/her glass. One does not drink a toast to oneself.
10. B No. It is considered insulting to include a “request read receipt” . It implies that the recipient is either lazy or stupid or both.
11. B Right – Left (then Right again for a third kiss).
12. B Turn it off as soon as is humanly possible, look around apologetically, then be prepared to exit at the end of the First Act ! This is La Scala, after
all.